. Iron I don't how many others have been effectedMore, Dear Nick, I am sorry to hear that we have not yet appeased your claim, but I do feel as a company we have gone above and beyond. I work in the service industry and know the importance of just being pleasant and smiling all the time. Since hotels only receive a portion of the Groupon price, we called to see if they could offer a better deal than what was advertised, but they refused.In previous years, we were always offered either free parking or breakfast vouchers while staying over Christmas. Toronto Don Valley Hotel & Suites. We used the outdoor pool which was heated but too deep for my kids so they had to stay on the pool steps and play. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We look forward to being of service . Upon arrival the front desk staff was great and everything seemed in order. Front desk should have mentioned this, it was very disappointing. We bought the Jaunt Zoo package and were so excited to be able to take the kids to the zoo, however, our family trip quickly turned into a nightmare. Misleading. Bottom line: Comfy, clean room, if you have a issue they will likely fix it. Ew. Didn't use the pool. The rooms of Toronto Don Valley Hotel And Suites have a functional decor. The on-site DV bar and bistro prepares a variety of meals throughout the day. Review tags are currently only available for English language reviews. We bought the Jaunt Zoo package and were so excited to be able to take the kids to the zoo, however, our family trip quickly turned into a nightmare. We recently stayed at the Hotel and this time for 3 days my wife was bitten by Bed bugs. Thank you for leaving such a kind review. Prices are the average nightly price provided by our partners and may not include all taxes and fees. I was told by the manager that nothing was found however no report was not given to verify the conclusion. Attached bathroom The new rooms have beautiful furniture, nice balconies and huge bathrooms. However, we learned once our swim suits were on and we went downstairs that the pool was closed for the week for maintenance. Lock in the lowest price from these sites. Sheraton Toronto Airport Hotel & Conference Centre, 318 Wellington Street West, Toronto, Canada, 150 Kapahulu Avenue, Honolulu, United States of America, 1571 Poipu Road, Koloa, United States of America, 209 North Service Road West, Sullivan, United States of America, 211 East Flamingo Road, Las Vegas, United States of America, 2210 Us Highway 36, Cameron, United States of America, 200 Broadway Avenue, Normal, United States of America, 100 Holomoana Street, Honolulu, United States of America, 160 East Pearson Street At Water Tower Place, Chicago, United States of America. We really enjoyed the indoor pool area. Magnificent view, a nice balcony, good bed, too. You can update a property until you are blue in the face but if the carpet smells the hotel is going to have an odor, thus my point. I should have know better when I tried to call and book a room and a US call centre answered the phone and said they did not know anything about a Jaunt pkg and to call the hotel using a different number. You could pay another CDN$30 to upgrade to the renovated part of the hotel, which would basically make it more expensive than the regular 3-night stay price of CDN$115 per night listed on the hotel website. Replace all bedding and examine the box spring for bedbugs. I MIGHT try the hotel again to see if things improved. Toronto Don Valley Hotel & Suites. This family-friendly hotel is 8.1 mi (13.1 km) from Toronto Eaton Centre and 8.5 mi (13.7 km) from Scotiabank Arena. Toronto Don Valley Hotel & Suites, Toronto: See 1,135 traveller reviews, 626 user photos and best deals for Toronto Don Valley Hotel & Suites, ranked #86 of 140 Toronto hotels, rated 3.5 of 5 at Tripadvisor. #2 Best Value of 1,623 places to stay in Toronto. We recently stayed at the Hotel and this time for 3 days my wife was bitten by Bed bugs. - See 1,148 traveller reviews, 370 candid photos, and great deals for Toronto Don Valley Hotel & Suites at Tripadvisor. We all chose to get the $15 breakfast with the omelette station. more. We look forward to seeing you on your next visit to Toronto.Sincerely,Carlysle Bourne Jr. We chose The Don Valley because all of the hotels within Toronto were very over priced. All the best! The unique venue is situated in North York district, in the center of Toronto and 20 minutes' walk from the friendly museum "Ontario Science Centre". Find rooms from C$ 103 to C$ 1,407 at Toronto Don Valley Hotel And Suites. As long as you cross over the DVP there is a ton of places from shopping, groceries, restaurants and coffee. During times of uncertainty, we recommend booking an option with free cancellation. Select Comfort beds feature premium bedding. Other highlights at this Art Deco hotel include a . It's a bit dated but has the essentials. Read more about possible travel restrictions before you go. The nightmare occurred the next morning when my children woke up with several blood drops on their sheets and I discovered two bed bugsI am saddened to report that our stay at this hotel was terrible. The unique venue is situated in North York district, in the center of Toronto and 20 minutes' walk from the friendly museum "Ontario Science Centre". WiFi gratis. As far as in room amenities go, everything was pretty out of date, but everything did function and was clean. But not this year.In past years, we have usually been able to take advantage of a Groupon discount and typically paid between CDN$75 to CDN$95 (before taxes) for either two double beds or a king bed in a newly renovated room.This year, there was a Groupon offered for US$71, but with the exchange rate it was very close to the regular rate in Canadian dollars and only available for the older part of the hotel. . Lastly, my pre-auth on my card tool 3 days to get back to my card, and that's never happened to me before. Tripadvisor performs checks on reviews. If you can't find what you're looking for, you can also send your own questions to the property. Book the best deals of hotels to stay close to Mormon Battalion Historic Site with the lowest price guaranteed by Trip.com! Misleading. If we find any, we delete them and, if necessary, take action against whoever is responsible. Contributions should be travel related. Third, I was told that I would have A charge of $13.50 added to my card for parking. Just a 15-minute drive from the city center, Toronto Don Valley Hotel and Suites features an outdoor pool with a sun terrace and an indoor pool with a glass ceiling. The steam room smelled of mildew. I did not have these bumps all over me my entire trip. Find out more about Toronto Don Valley Hotel and Suites (3-star), Canada. The guest rooms are decorated with a lounge chair and a desk chair similar to all hotels, and had we been informed we would have gladly delivered additional seating for your visiting guest. Something went wrong please try again later. We complained the front desk manager and pictures were taken.. She had redness in her neck and all her back with great discomfort. I have stayed at this hotel three times now and I absolutely love it. View Deal. We chose to stay here because it was reasonably priced and very close to our conference we were attending. Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay. Toronto Don Valley Hotel and Suite is a 7-minute drive from the shops at Don Mills, offering various stores and restaurants. Toronto Don Valley Hotel and Suites puts you within a 15-minute drive of Scotiabank Arena. Actually, that's not quite accurate ~ there was one woman at the front desk (I think her name was Joanne), and one woman in the restaurant who were super courteous, kind and helpful. We were happy to book this room for my brother as we had limited time to arrange his travel plans. Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. There was free Wi-Fi. Review of Toronto Don Valley Hotel & Suites. It is always my first choice to stay in while visiting Toronto. The smell of weed was everywhere I turned. Nick, I trust we will have the opportunity to be of service to you and your family in the future. Taxes and fees that are shown are estimates only. We recently stayed at the Hotel and this time for 3 days my wife was bitten by Bed bugs. 4.0 Star Property. Email: Reservations@tdvhotel.com. Enjoy free WiFi, an outdoor pool and breakfast. . Spotless and ideal hotel in North York district. Bottom line: Comfy, clean room, if you have a issue they will likely fix it. Fine. In both cases the reports came back that these rooms had no signs there had ever been bed bugs. Book Toronto Don Valley Hotel & Suites, Toronto on Tripadvisor: See 1,148 traveler reviews, 632 candid photos, and great deals for Toronto Don Valley Hotel & Suites, ranked #91 of 142 hotels in Toronto and rated 3 of 5 at Tripadvisor. When you close your door its important that you ensure that you pull it closed. Thank you for taking the time out to leave a review, we appreciate your feedback. Just a 15-minute drive from the city center, Toronto Don Valley Hotel and Suites features an outdoor pool with a sun terrace and an indoor pool with a glass ceiling. Please note that all Special Requests are subject to availability and additional charges may apply. toronto don valley hotel and suites bed bugs. We did have a Bed & Breakfast package available on the companies website, so please keep an eye out for this in the future. . This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews. My boyfriend was not impressed and the hotel moved us, to a renovated room which was more modern had a small bar area, smaller bathroom. To book a Suite, please contact the hotel directly. The accommodation features la carte restaurant and bistro bar on site and offers to take advantage of a fitness center. Staff were accommodating and gave my brother extra time to check out. This package however does not include the newly renovated rooms - which isnt clearly explained when you purchase the package. We recently stayed at the Hotel and this time for 3 days my wife was bitten by Bed bugs. The hotel is very clean and if you have a problem, they are more than willing to help you out, often sending people immediately to your room.The pool and lobby is beautiful and the restaurant looks very clean, although I did not eat there, we did order some room service which was a bit pricy but delicious. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. - Read 1,119 reviews, view 351 traveller photos, and find great deals for Toronto Don Valley Hotel & Suites at Tripadvisor. The restaurant entices with dishes of local cuisine. I then spoke to the hotel manager and was told that they were going to call a specialist to check for bed bugs. We certainly look forward to catering to you and your family in the near future.Kindest Regards,Carlysle Bourne Jr. First, wasn't impressed by the check in, the young lady was very cold, no smile, and seemed over all irritated. The gym was lacking. Free WiFi, 288 feet For Room Reservations: 1-877-474-6835 Select Comfort beds feature premium bedding. Toronto Don Valley Hotel and Suites offers 354 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and designer toiletries. The kids were excited to swim in the indoor pool they had seen online in the pics. As for the reports it was your request that these be sent to the Department of Health and that you would deal with them directly and this was carried out. Upon arrival the front desk staff was great and everything seemed in order. The beds were comfortable but my friends sheets were mended, there wasn't any table in the room that we could use for our room service breakfast, the indoor pool and spa were closed for renovations, and we were 1 chair short for a two person room. water was warm, and clean, but the bathrooms were in need of some reno too. Some of our guest prefer the traditional darker furniture, so many rooms are decorated with this style, while some prefer the lighter walnut coloured furniture and we also have several of these rooms as well. Visa, Each room comes with a coffee maker, View Approximate prices in USD for a 1-night stay, Just a 15-minute drive from the city center, Toronto Don Valley Hotel and Suites features an outdoor pool with a sun terrace and an indoor pool with a glass ceiling. Plus, I was pleased with . 3.5-star eco-friendly hotel located in North York. I am happy to hear you were able to take advantage of a Groupon promotion that ran in December of 2014 as it was a heavily discounted promotion that included breakfast and parking. Best regards, Kevin Porter, General Manager, was very upset when asked to pay $12 a night to park my car and @10 a night for bar fridge room was to be upgraded but lacked any character had only 1 chair for 3 of us would not stay here again room was average and needed furniture, Dear Guest, Thank you for taking the time to share your experience as it is through guest interaction and feedback that we as a company are able to meet guest needs. Everything seemed in order Mills, offering various stores and restaurants go, was... Cross over the DVP there is a 7-minute drive from the shops at Don Mills, offering various stores restaurants. We went downstairs that the pool was closed for the week for maintenance against whoever is.! 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